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Computer Setup

New Computer Startup
Inspect new computer to make sure all external parts are in tact. Power up and ensure all hardware is operating properly.

Software Installation
Determine computer campatibility for install and configure one software program. Perform necessary software updates. Create desktop, start menu and quick launch bar access shortcuts.

Email Setup - FREE to Northwest Internet Customers
Set up of one personal email account to your computer.

Data Transfer
Transfer data from on PC to another PC, external drive, CD/DVD drive or USB device.


Repairs

Tune-Up
Perform system updates and improve PC speed and performance, including startup and shutdown optimization, and Windows updating.

Virus and Spyware Removal
Troubleshoot computer. Remove all viruses, spyware, and malware on computer. Repair any operating system issues (boot isses, blue screens, etc.). Test operating system for proper functionality.

Hardware Installation
Install an internal or external PC component, such as a graphics card, hard drive or optical drive. Install any included software that is necessary for the functionality on one computer.

System Reformatting
System reformatting on one PC. Restore CDs must be provided or the restore data must be partioned on the hard drive to avoid additional $25 fee. All information on the PC should be backed up prior to appointment and have the certificate of authenticity or verification key (provided with every version of Windows) on-hand.

Diagnostics/Evaluation
Troubleshooting to determine any issues with computer. Once the problem is found, owner will be notified and asked if the problem should be fixed and informed of any charges to complete the repair.

We do not support any operating system prior to Windows XP.

 

Online Services

These services can be performed remotely by our tech support team. Call 800-249-5251 for more information.

Software Installation
Determine computer campatibility for install and configure one software program. Perform necessary software updates. Create desktop, start menu and quick launch bar access shortcuts.

Email Setup - FREE to Northwest Internet Customers
Set up of one personal email account to your computer.

Data Transfer
Transfer data from a PC, external drive, CD/DVD drive or USB device.

Virus and Spyware Removal
Troubleshoot computer. Remove all viruses, spyware, malware on computer. Repair an operating system issues (boot issues, etc.). Test operating system for proper functionality.

Computer Tune-Up
Perform system updates and improve PC speed and performance, including startup and shutdown optimization, and Windows updating.

 


 
   
 
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800-249-5251 | Email | Northwest Telephone
Microsoft Small Business Specialist