We have become aware of yet another phishing attack. Phishing is the process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy source in an email.
As we strive to achieve the best possible support, please remember that no Northwest Communications personnel will ever ask you for your email address or password through an email. If you receive an email asking for your user name and password or any other personal information, please disregard it. It is a fraudulent attempt to get information from you.
A sample of the latest attempts is as follows:
Attention: Northwest Communications Account holder,
This is to inform all Northwest Communications account holders again that upgrading/maintenance of our server that was initially scheduled for this week has been postponed till next week September 29, 2009 for technical reasons. Once again, all account holders should endeavor to confirm their information as failure to confirm the requested information will lead to automatic system deactivation (ASD) after the upgrade and maintenance. You may experience login problems during this period. We are also having congestion due to the anonymous registration of accounts and on this note, we are deactivating some accounts that are no longer active and your account may be deactivated if no response to this e-mail within 1 week.
To confirm and keep your Northwest Communications account active during and after this upgrade and maintenance, you are advised to e-mail your account information as below.
* E-mail:
* User ID:
* Password:
* Re-Type Password:
* Home/Office Address:
* Date of Birth:
Your Northwest Communications account shall remain active after we have successfully confirmed and upgrade our server.
We apologize for any inconvenience.
Thank you for your co operation and your swift response to this notification.
If you receive a message similar to this one, the best thing to do is to delete it. If you are unsure of the validity of a message, feel free to call our Technical Support team at 800-249-5251.
