BRONZE
starting at $299/month
> Unlimited Phone Support
> Unlimited Remote Assistance
> Service Availability Monitoring

SILVER
starting at $399/month
> Unlimited Phone Support
> Unlimited Remote Assistance
> Remote After-Hours Support (M-F)

GOLD
starting at $499/month
> Unlimited Phone Support
> Remote After-Hours Support (M-F)
> Unlimited On-Site Support

Northwest offers simple and effective server management plans that include critical monitoring and maintenance required on a regular basis to keep servers operating efficiently. All of our plans include 24/7 monitoring. For servers that require additional management, unlimited on-site support is available.

24/7 Support
> Unlimited Phone Support
> Unlimited Remote Assistance
> Server Availability Monitoring
> Remote after Hours Support (Mon. - Fri.) (Silver & Gold Plans Only)

Maintenance
> Microsoft Patch Management
> Event Log Monitoring
> Log File Maintenance
> Drive Space Monitoring
> Printer Setting Management
> User Account Administration
> File Sharing Permission
> Security Administration

Major Server Application Support-Monthly Per Server
> Exchange Maintenance & Administration (Add $200)
> Backup Monitoring & Administration (Add $200)
> Major Database/Critical Application Support (Add $200)
(Disclaimer: Two applications per server-max)

Frequently Asked Questions

Contact Us Today at
866-929-9963 or email us at nis@ncn.net

Open Monday - Friday 8:00 a.m. - 4:30 p.m.