SERVER MANAGEMENT

24/7 Support
Unlimited Phone Support
Unlimited Remote Assistance
Server Availability Monitoring
Remote after Hours Support (Mon. - Fri.) (Silver & Gold Plans Only)
Unlimited On-Site Support (Gold Plan Only)
Maintenance
Microsoft Patch Management
Event Log Monitoring
Log File Maintenance
Drive Space Monitoring
Printer Setting Management
User Account Administration
File Sharing Permission
Security Administration
Antivirus Software Management
Major Server Application Support-Monthly Per Server
Exchange Maintenance & Administration (Add $200)
Backup Monitoring & Administration (Add $200)
Major Database/Critical Application Support (Add $200)
(Disclaimer: Two applications per server-max)

-=Server Management=-

Q: What does Server Management cover?

A: We cover all updates and issues with the operating system, issues with the physical hardware, and any applications you have opted to include with your agreement.

Q: If I have a problem with my line of business application on my server, will Northwest Communications help me fix it?

A: If you have covered that application under our agreement, then yes we will cover it under our agreement. Otherwise, we would be happy to help you get it up and going at our hourly rate.

Contact Us Today at 866-929-9963 or email us at nis@ncn.net Open Monday - Friday 8:00 a.m. - 4:30 p.m.