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If you are looking for a challenging career in a fast track industry, Northwest Communications is the place for you!

Northwest employees strive to stay on top of new technology and processes, which gives us the competitive advantage to be successful.

At Northwest, we are looking for innovative, passionate people to help us continue to grow our business. Working as a team, we pride ourselves in giving our customers expert advice and technical service on a continuing basis.

If you have a drive to succeed and can enhance the team at Northwest, we invite you to send us your resume today!

Northwest Communications is an equal opportunity employer.
 

Customer Service/Technical Service Representative

Position requires excellent customer service paired with technical ability. Candidate must be passionate about helping people, enjoy multi-tasking in a fast-paced environment with an emphasis on customers and teamwork. Candidate should be detail oriented. Will work with customers to answer product and service questions. NWC will provide training. NWC offers one of the best benefit packages in the area, which includes family health options. You must be proficient in Microsoft Office including Word, Excel and Outlook. Proficient phone communication skills required. This is a full time position with benefits.

Some Job Duties Will Include:

  • Assist customers with account questions and needs
  • Over the phone technical support and troubleshooting
  • Explain new service options and features

Experience:

A high school diploma or equivalent is required, experience in customer service or technology preferred and a background in broadband internet is highly valued.


Wireless Tech Position

Position requires excellent customer service paired with technical ability. The position requires completing customer installations, service repair visits, on-site troubleshooting, and repair of fixed wireless equipment located on towers, building and elevators.

Some Job Duties Will Include:

  • Perform Site Surveys
  • Customer Installations which require climbing and rooftop installations
  • Configure routers and customer devices for access to fixed broadband internet services
  • Perform equipment upgrades for existing customers
  • Upgrades of fixed wireless equipment

Experience:

A high school diploma or equivalent is required, field experience preferred and a background in fixed broadband wireless internet is highly valued.



All Full-Time Positions Include An Excellent Full-Time Benefit Package.

Northwest Communications offers one of the best benefit packages in the area which includes family health options, 401K, Clothing Allowance, Health Insurance, Vacation, Sick Leave, Tuition Assistance, Holidays, Life Insurance, Vision Insurance, Long Term Disability and Flex Spending.

We accept applications on a continual basis in the following areas:

  • Technical Support Specialists
  • Computer/Networking Technicians
  • Accountants
  • Sales Consultants


How to Apply

All full-time positions include an excellent full-time benefit package; some benefits associated with part-time positions.

Please mail your resume, application and salary history to:

Northwest Communications
Attn: Human Resources
844 Wood Street
Havelock, IA 50546
or email to hr@ncn.net

Please reference position(s) you are interested in when applying.

Call 712-776-2222 for an application, stop by the office to pick one up, or download one here.